Privacy Policy
Effective Date: 01 July 2026
Welcome to JV Natural Foods and Herbs, brand owned and operated by ("My Palm", "Back to Culture", "Native Mantra"). We respect your privacy and are committed to protecting your personal information.
We may collect information you provide while placing an order, creating an account, subscribing to newsletters, or contacting customer support. This includes your name, email address, phone number, billing and shipping addresses, and order details.
Payments are processed through secure third-party payment gateways. We do not store your card number, CVV, UPI PIN, or banking credentials.
We also collect limited technical information such as your IP address, browser type, device information, and cookies to improve website functionality and user experience.
We use your information to:
• Process and deliver orders
• Communicate order updates
• Respond to customer enquiries
• Improve our website and services
• Prevent fraud
• Comply with legal obligations
• Send promotional emails only with your consent
We never sell or rent your personal information. We may share your information only with logistics partners, payment gateways, technology providers, or government authorities where legally required.
We implement reasonable technical and organizational security measures to protect your information. While we strive to protect your data, no online system can guarantee absolute security.
You may request access to, correction of, or deletion of your personal information, subject to applicable law.
For privacy-related questions, contact:
JV Natural Foods and Herbs
Brand: My Palm, Back to Culture, Native Mantra
117, Kollapatty, Tiruchengode, Namakkal District – 637214
Tamil Nadu, India
Customer Care: +91 91767 70022
Email: jvnaturalfoods@gmail.com
Website: www.mypalm.in
Cookie Policy
Our website uses cookies to improve your browsing experience.
Cookies help us:
* Remember your shopping cart
* Save your preferences
* Improve website performance
* Understand visitor behaviour
* Enhance website security
You can disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.
By continuing to use our website, you consent to our use of cookies as described in this policy.
